- In a department store, ask to speak with the Cosmetics Department Manager, and get her opinion on a new product. She sees a lot of brands (and returns!), so she's better informed and more objective than the counter person. It’s also likely that she has worked in the store for a longer period of time, and has had better training.
- Before you buy a product, ask the retailer or website what their return policy is. And, most importantly, find out if they offer a satisfaction guarantee. Without it, you have to wonder why they aren't standing behind their claims. I say, let that be a warning to you.
For more from Dr. Obagi—or to check out his line of skincare products (all based on real science, not marketing mumbo jumbo), go to zoskinhealth.com
