It is with dismay and disappointment that I write this letter. My initial reaction was to let it go because in the past I would have said “Delta is ready when you are”. Also, as everyone is moving to the South from the north I hesitate to continue the trend by proposing to defend the South. The South now is a dichotomy of sorts, Southern and entrepreneurial, Atlanta is home to more Fortune 100 companies than any city outside of Chicago and NY, and we have the busiest airport in the world. Also, Birmingham is home to some very large magazines such as the wonderful Southern Living that is ranked in the top 20 magazines read in the US.
Having stated the obvious, my concern with your letter is so typical, i.e. Northern stereotype of the South and lack of knowledge and/or respect. I almost found it comical that it appears you were taken aback that women like to look well when going out. If I could only look as well as my 83 year old Mother who never leaves the house without looking lovely even during radiation treatment.
As a polyglot and world traveler I am Southern by birth (my family goes back to the 1700s) and American by the Grace of God, I would never be rude or criticize someone in public… certainly not in a letter to the public. We do have manners in the South and I do hope this is not seen as defending my heritage – that is not my point – to be quite honest I am surprised you went to Duke – clearly it was not a wonderful experience for you.
Thank you for listening.